Summary & Purpose of this statement.
Navicom Dynamics takes your privacy seriously and is committed to protecting your privacy rights.
The purpose of the privacy notice is to inform you about what personal information we collect whether this is through our website, the sales/ account management process or other interaction with Navicom Dynamics. We will also define how we use the information, where we store it, whether the information is disclosed and the ways in which we protect your privacy by giving you the right to amend/delete your data with us.
We want you to feel secure when interacting with Navicom Dynamics and are committed to respecting your privacy and complying with data privacy regulation. So please read this privacy notice (“Privacy Notice”) carefully as it describes our collection, use, disclosure, retention and protection of your personal information.
Who is Navicom Dynamics?
Navicom Dynamics is a New Zealand based organisation located at the following address:
Navicom Dynamics is an organisation that develops GPS/GNSS based navigation technology systems for marine applications. Our products and solutions include a range of sophisticated semi-independent and independent Portable Pilot Units or completely customised berthing aid systems with the option of being fully loaded with charts and software. Our products (and services) assist marine pilots, port authorities and the offshore Oil & Gas sector during critical decision making in ship-handling operations especially in confined, restricted and sensitive environments. Our products are sometimes categorised as “Electronic Aids to Navigation”.
Navicom Dynamics' vision is
To create a fantastic user environment and make it safer and more efficient to manoeuvre and monitor vessels and vehicles by making advanced and reliable hardware and software solutions
For the purpose of this policy, Navicom Dynamics will also be referred to as “us”, “we” and “ourself/selves” at times.
How do we collect or receive your data?
Personal data that you provide us:
Following is the personal data you provide us (it may not all be collected in every occasion or interaction with us):
Personal data collected automatically:
When you visit our website or use our Services, subject to your prior consent where applicable by law, we may collect personal data without you actively submitting such information, by automated means, using technologies such as cookies.
When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only. Navicom Dynamics uses Google Analytics to collect visitor data and to analyse traffic on our site. This information helps us understand customer interests and helps us improve our website. The analytics we see are described below:
Personal data received from third parties:
How do we use your data?
In order to provide our Products and/or Services to you, we need to collect, use and disclose to certain third parties information that may identify you personally. Navicom Dynamics collects your data for the following purposes:
Navicom Dynamics Ltd uses the collected data for various purposes:
How do we store your data?
We use the following technology platforms as part of our business operations. These platforms are tools that help us service you better.
- Website – information you enter here is stored in our secure Cloud based website server hosted by Umbrellar (https://www.umbrellar.nz/ ) which is NZ’s leading web hosting platform.
- CRM – We store your details like name, organisation, role/title and contact details to maintain our relationships with you and service you better using the records in our CRM. Our CRM does not automatically collect any information unless manually updated.
- ERP & Accounts – we store your details in our ERP system for finance & accounting purposes as well as to service your account better by saving records like the contracts you enter into with us and relevant 3rd parties. Our ERP systems does not automatically collect information unless manually input.
- E-newsletter (Marketing) – we store your details because you opted in to receive our e-newsletter which carries updates about our products, services and general news about the company or our customers (like a case study).
- Engineering & Support – we sometimes store your data like your computers IP address or your email address which helps us during set-up of your products/systems as well as for future product support requests. We store no other personal data for engineering purposes.
Who has access to your data?
Only Navicom Dynamics employees and in some occasions our agents or 3rd party suppliers (always with your knowledge) have access to your data. We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data within our organization against unauthorized access, destruction, loss, alteration or misuse. Your Personal Data is only accessible to a limited number of personnel who need access to the information to perform their duties
In the unlikely event there is a data breach, we will (without delay) notify the relevant data protection authority, unless the breach is not likely to present any risk to your rights.
How do we share your data?
At times we may share your personal data only in the interest of providing you our Products & Services or because you are an existing customer with us and for us to administer your account. We may share your data in the following ways:
In the occasion that we share, we may share your data via email, phone or facsimile.
Links to Other Websites.
On occasion, our website or the communication we provide may give you the ability to connect to other websites. These websites do operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
What are your rights in relation to the Personal Data we collect?
You have rights in respect of your Personal Data. Specifically, you may exercise your right to:
If you wish to exercise any of the above rights, please send your request to our Data Protection Officer using the contact details set out below.
If you are in the European Union, you may also have the right to complain to the Information Commissioner or to your local data protection supervisory authority if you are unhappy with our privacy practices.
Contact Us (Data Protection Officer)
If you have any questions or complaints in relation to this Policy or our use of your Personal Data, or if wish to inform us of a change or correction to your personal information or would like a copy of the information we collect on you in relation to this Policy or our use of your Personal Data, we have appointed a Data Protection Officer to service your requests in this regard.
Please contact our Data Protection Officer using the following details:
Title: Data Protection Officer
Primary Email: firstname.lastname@example.org
Secondary Email: email@example.com
Navicom Dynamics is a registered New Zealand company bound by New Zealand law. By entering information on www.navicomdynamics.com you are consenting to be bound by the New Zealand Privacy Act, and that this policy will be interpreted under NZ law.